Job Description

Job Title: General Manager of Nursery – Venture Out Landscapes & Nursery

Location: Langley, WA
Job Type: Full-Time ~40 hours per week

Job Summary:

The General Manager (GM) is responsible for the overall operation, profitability, and success of the garden center. This includes leading the team, managing inventory, overseeing customer service, ensuring visual merchandising standards, and maintaining the health and presentation of all plant and garden products. The GM sets the tone for the workplace culture and ensures that all activities align with the nursery’s goals for growth and customer satisfaction.

Key Responsibilities:

• Leadership & Team Management
• Hire, train, supervise, and motivate staff
• Conduct regular performance reviews and team meetings
• Create schedules and ensure adequate coverage during peak seasons
• Customer Service
• Ensure a high standard of customer experience and satisfaction
• Resolve customer issues promptly and professionally
• Educate customers and staff on plant care and gardening techniques
• Sales & Financial Oversight
• Develop and manage sales goals
• Analyze financial statements and implement strategies to meet revenue targets
• Monitor pricing, margins, and inventory turnover
• Inventory & Purchasing
• Manage ordering of plants, supplies, and seasonal items
• Maintain proper inventory levels and manage shrinkage
• Build and maintain relationships with vendors and suppliers
• Operations & Merchandising
• Ensure the cleanliness, safety, and organization of the nursery
• Implement and maintain merchandising standards and seasonal displays
• Oversee plant care routines and facility maintenance
• Marketing & Community Engagement
• Coordinate marketing campaigns and events to promote the garden center
• Engage with local community and gardening clubs
• Utilize social media and email marketing to increase visibility

Qualifications:

• Proven experience in retail management, preferably in a garden center or similar environment
• Strong knowledge of horticulture, plants, and gardening
• Excellent leadership, communication, and customer service skills
• Ability to analyze financial reports and develop action plans
• Proficiency in POS systems and Microsoft Office
• Flexible schedule, including weekends and holidays as needed
• Ability to lift up to 50 lbs and work in outdoor conditions
• Ability to multi-task and work in a fast-paced environment

Preferred Qualifications:

• Degree in horticulture, business management, or related field
• Experience with seasonal sales planning and garden center merchandising

Pay and Benefits:

• Competitive pay DOE
• SIMPLE IRA with company match
• Health Insurance
• Paid Vacation and Sick Time
• Discounts on plants and merchandise