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Customer Accounts Manager

Organization: Pacifica Nurseries
City: Woodinville
Job Category: Plant Buyer
Job Type: Full-Time

Job Description

Pacifica Nurseries, a wholesale plant broker located in Woodinville, WA is accepting applications for a Customer Accounts Manager.

We are looking for a qualified candidate to begin training immediately and start in the first part of November 2020. Salary DOE.


• Answer incoming calls, respond to customer questions concerning purchase orders and resolving customer service issues
• Manage shipping logistics for multiple trucks transporting multiple orders.
• Input list of items, numbers,
or other data into customer profile and Excel spreadsheets daily
• Assist customers by processing adjustments to existing orders and entering new orders
• Assist with weekly sales tracking, inventory searches and customer submissions
• Enthusiastically offer ideas for company efficiency and customer projects
• Participate in customer visits to build positive customer relations

Minimum Qualifications:
• Associate’s degree in Administration or Horticulture – or equivalent education and or work experience in Office Admin / Horticulture / Nursery Industry or Landscape Architecture
• Detail oriented, good organizational
& time management skills
• Able to keep track of communication from variety of sources
• Able to work under pressure in a fast paced environment.
• Excellent written & oral communication skills and the ability to interact
with a variety of individuals
• Must be proficient in Microsoft Excel
• Must be proficient in Gmail, Dropbox & Adobe
• Must be able and willing to work 40+ hours a week.

Desired Qualifications:
• Experience in account management, project management, logistics or purchasing
• Experience working in a team setting, delegating tasks
• Bachelor’s degree in horticulture, or equivalent education
and / or work experience in nursery industry / landscape architecture / landscape design
• Solid knowledge of common ornamental and native plants in the landscape

How to Apply

 Please send a copy of your resume and (optional) cover letter to, with the subject “Customer Accounts Manager Position.”